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Cannot get refund on canceled order

  • krobbidned Level 1
    • 2

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    Cannot get refund on canceled order

    Canceled my order and now my money is stuck in account balance rather than the original location. Please help me send it back to the credit card it came from. I contacted support and they told me since it was paid from my balance it cannot be sent back, but I have a statement that shows it was paid from a card and not my balance. 

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    iEhxo

    iEhxo

    I have dealt with this issue myself in my experience as a buyer and seller. I have found that there really is no way to refund the money to your card. It is refunded to your seocheckout balance to be spent on the site.
    9 years ago
    1970-01-01T00:00:00+0000

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