Why completed orders not effect rating?

paymentsofme Level 1

October 23, 2013, 6:45 am

12

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Why completed orders not effect rating?

Hi,

I have completed 82 orders till now, but only 44 members give me reviews, Why every members not give reviews after the job is completed? and if only 1 members give negative reviews then all of good work is in trash(Because other members didn't give review of good delivered services).

Don't you think by default if member didn't give review for let's say 3 days after order is completed then it should be counted as positive review?

thanks

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karoshio

karoshio

Hi paymentsofme,

I do not think that would be a good idea, sellers have the right to leave how they feel about a Service and just as much of a right to not leave anything. If they don't leave anything it does not mean you(or anyone) deserve positive feedback.

All you can do is provide the best possible Service and leave a polite reminder to leave positive feedback if they're happy.

Regards,
Karoshio

11 years ago

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abetti17

abetti17

To answer your question, some people are just sometimes lazy and do not want to leave a review.
If you'd like a review for every order you complete, I suggest you add some incentives.
Example: If you are selling Facebook likes, tell them if they leave a positive review within 24 hours you'll give them an extra 100 likes.

11 years ago

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LukeRanking

LukeRanking

Hi paymentsofme,

when order get completed status and the buyer not give you any rating/review, that won't give any effect on your rating.
some buyer didn't give review because many reasons such as :
1. Buyer very busy
2. Buyer not love to give review
3. Buyer not want public to know they order your service.
4. Buyer not understand about rating
5. Buyer not fully satisfied

Best Regards,
LukasMGK

11 years ago

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paymentsofme

paymentsofme

Yeah, But what I am saying is that the order should be marked as positive reviews if buyer didn't give any review after curtain amount of days as order is marked as completed after 5 days of delivery.

11 years ago

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LukeRanking

LukeRanking

I understand what do you mean ;)
but for that suggestion, you can contact the support.

but one again, if buyer not give any review/feedback/rating to you, that will not give any effect to your rating. but every orders completed will count for Level.

Best Regards,
LukasMGK

11 years ago

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raha

raha

hallo paymentsofme, buyer all time order now.but buyer is not working.buyer is all time busy.buyer is not apcept lose time.so you can the love and satisfited for buyer. thanks

11 years ago

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Vivadh

Vivadh

I do agree with ?Karoshio, Its totally upto buyer whether he/she wants to leave +ve feedback , -ve feedback or no feedback at all.. and if you have provided good service you can always send a gentle reminder to buyer for good feeback and recomandation as well.

11 years ago

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CitrusMedia

CitrusMedia

If a user doesn't give feedback you can always try asking them to give you feedback and if they login and still don't give you any feedback. Well you win some you lose some and you could always give them a negative buyer rating.

11 years ago

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