I have no orders in my balance?

hirokku Level 1

July 26, 2013, 4:22 am

Write the reason you're deleting this FAQ

I have no orders in my balance?

I got a mail telling me that i have a new sell...

ok, I go to my Seocheckout account and I see there is a Active Sale...

but when I click on it there is no any sale.. it says

No orders available for display.

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ajlancer

Do not take support ticket for this issue. This is very simple fact. Some one bought your service alright. I think you got notice by email. Problem is here. Your buyer yet not update require information after bought your service.
Solution: Got to your email where you got message.
Then click order url after open message. And you will see that link will redirect you to order page and you will see buyer yet not update require infromation for doing work. here you need to contact with buyer through private message on seclerks. And tell to buyer I saw you bought one of my service but still you did not update require information. And If you do not update your order I can not start your job.

Hope after buyer response problem will solve. Some new buyer do not know after purchase service what next step to complete order.

Thanks to all

11 years ago

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Everett

Hello,

I just checked your account, and everything seems fine from my end. Sometimes this occurs when the buyer doesn't enter requirements, or when buyer contacts support to get order canceled because they decided they didn't want the service any longer.

If you need Staff help please contact us here:
http://helpdesk.ionicware.com/index.php?/Tickets/Submit

Kind Regards,
seocheckout Support
Everett

11 years ago