Rating at SC gone down, what can be the reason?

GeeOne Level 1

May 23, 2013, 9:29 am

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Rating at SC gone down, what can be the reason?

My rating gone down, what can be the reason?

Late delivery?

G!

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Everett

Hello GeeOne,

Have you "force canceled" an order, or received a negative review?

Kind Regards,
Everett

12 years ago

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GeeOne

Yes 'Force Canceled' the buyer was not providing details

12 years ago

Are you sure you want to delete this post?

Hello,

Because you "force canceled" the order, that is why your rating has gone down. What you should've done was request a "mutual cancelation" and if the buyer didn't reply in 5-6 days, the order would be automatically canceled. By requesting a 'mutual cancelation' this can also give the buyer time to supply any information that was needed to help complete the order, and all they would have to do is reject the mutual cancelation, and continue with the order.

Kind Regards,
Everett

12 years ago

Are you sure you want to delete this post?

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Rating at SC gone down, what can be the reason?

Rating at SC gone down, what can be the reason?

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