ciao
Level 3
Write the reason you're deleting this FAQ
Hi all,
I left and submit a feedback but now I'd like to change "Please add your feedback. This will be shown to the wide public so other users can benefit from your experience." in something related to the seller service.
Please help me
thanks
Regards
Beverly
Buyers have up to 20 days to change a rating for a service, after the 20 days is exceeded, you can no longer alter the service rating.
Please follow the steps as described below to change a review/feedback and/or rating for a service:
1. Make sure you're logged into the Seocheckout marketplace, you can login here:
https://www.seocheckout.com/login
2. Hover over the "BUYER" tab on the navigation, then hover over the "Shopping" label find "Purchases" - click on the "Purchases" link.
3. You'll be taken to your previous orders, find the ORDER ID # - click it.
4. Once you click the ORDER ID # you'll be taken to your order tracking page. Find the title of the service, which is located on the top of the page, it's the largest text on the page - click the service title.
5. Scroll down until you find your rating under the "User Ratings" header, you may need to load more ratings as some services get many ratings per day.
6. Find "Edit", this is directly above the timestamp and to the right of the review/feedback, click on "Edit".
7. A popup window will appear, which will display the current review/feedback along with the rating, adjust the rating for the service and/or review/feedback.
8. Click on the "Save Edit" button (this button is blue and to the right of the close button on the popup window)
Once you have saved the edited rating, the service's ratings will update within 20 minutes - as we use a cache system. If the service has not updated within an hour or two please contact us.
If you need any further assistance in changing a review/feedback and/or rating for a service please do not hesitate to reply back to this ticket. If the ticket is closed, once you reply back, the ticket will automatically reopen for you.
If you are unable to change feedback, you can request assistance from staff via the support desk. Here is the official answer on changing your buyer feedback. Buyers have up to 20 days to change a rating for a service, after the 20 days is exceeded, you can no longer alter the service rating. Please follow the steps as described below to change a review/feedback and/or rating for a service: 1. Make sure you're logged into the SEOClerk marketplace, you can login here: https://www.seoclerk.com/login 2. Hover over the "BUYER" tab on the navigation, then hover over the "Shopping" label find "Purchases" - click on the "Purchases" link. 3. You'll be taken to your previous orders, find the ORDER ID # - click it. 4. Once you click the ORDER ID # you'll be taken to your order tracking page. Find the title of the service, which is located on the top of the page, it's the largest text on the page - click the service title. 5. Scroll down until you find your rating under the "User Ratings" header, you may need to load more ratings as some services get many ratings per day. 6. Find "Edit", this is directly above the timestamp and to the right of the review/feedback, click on "Edit". 7. A popup window will appear, which will display the current review/feedback along with the rating, adjust the rating for the service and/or review/feedback. 8. Click on the "Save Edit" button (this button is blue and to the right of the close button on the popup window) Once you have saved the edited rating, the service's ratings will update within 20 minutes - as we use a cache system. If the service has not updated within an hour or two please contact us. If you need any further assistance in changing a review/feedback and/or rating for a service please do not hesitate to reply back to this ticket. If the ticket is closed, once you reply back, the ticket will automatically reopen for you. If you are unable to change feedback, you can request assistance from staff via the support desk.
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