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Dont getting client message



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Dont getting client message

Hey,
Last almost one month I'm not receiving any client message. But I have views when I boost my service. Anyone having face this issue? What I can do to improving the situation. I Would like to mention that my last order was canceled by me. Since then I am not receiving any messages. Is that have any relation?

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Beverly
Hi ryanamit, I'm with the support team. I checked on this issue for you.

Your last order #6054300 from May 22 2021 is still in incomplete state. This means your buyer has not started the order. Please contact your buyer to ask them to start the order. If that fails, you can contact support to ask for assistance.



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