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I got $50 Tip. But in revenue options it is showing only $20 in pending clearning.

  • MalikArslan456 Level 3
    • 13

    Write the reason you're deleting this FAQ

    I got $50 Tip. But in revenue options it is showing only $20 in pending clearning.

    I got $75 Tip. But in revenue options it is showing only $30 in pending clearing. Please help me what is the problem and what should i do?

    #tip Freelance
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    LegitPBN

    LegitPBN

    May you have custom order. Kindly check all your notifications very well. Just click on the bell icon to check may be you have custom order.
    4 years ago
    1970-01-01T00:00:00+0000

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    MalikArslan456

    MalikArslan456

    Thanks for your response
    But I didn't had custom order
    It was an order on my gig/service
    Buyer give me $75. But in revenue it is only showing 20
    Just like I got $40
    Please guide me
    4 years ago
    1970-01-01T00:00:00+0000

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    LegitPBN

    LegitPBN

    What is the exact price of the service? The price the buyer suppose to pay you....
    4 years ago
    1970-01-01T00:00:00+0000

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    MalikArslan456

    MalikArslan456

    I am selling 1 logo for just $3

    Buyer buys ×5 of total $10
    4 years ago
    1970-01-01T00:00:00+0000

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    LegitPBN

    LegitPBN

    You don't have problem since you will get the exact money out of the pending clearing.... Go on with your job. But if you are concerned with the money in the total revenue, you will need to properly check all your notifications to be assured that you don't have pending custom order. If you are still confused.... You will need to contact supporting staff for proper clarification.
    4 years ago
    1970-01-01T00:00:00+0000

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    MalikArslan456

    MalikArslan456

    Ok Thank you so much you are great
    4 years ago
    1970-01-01T00:00:00+0000

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    Beverly

    Beverly

    I checked your issue and confirmed that your buyer paid $40 x 2 = $75 though our system is only showing net $30 (which is $40 - 20% Marketplace commission).

    Please contact support to ask about order 5643054, tip, as to why you haven't received the correct amount.
    4 years ago
    1970-01-01T00:00:00+0000

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    MalikArslan456

    MalikArslan456

    Sorry,
    But i don't know how to contact support
    Can you please tell me how i can contact support service
    Thanks
    4 years ago
    1970-01-01T00:00:00+0000

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    MalikArslan456

    MalikArslan456

    Hi,
    How to contact support???
    4 years ago
    1970-01-01T00:00:00+0000

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    nerv

    nerv

    You can opern support ticket on here: https://ionicware.zendesk.com/hc/en-us/requests/new
    4 years ago
    1970-01-01T00:00:00+0000

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    MalikArslan456

    MalikArslan456

    Thank you so much
    You helps me alot
    4 years ago
    1970-01-01T00:00:00+0000

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    cmoneyspinner

    cmoneyspinner

    All the answers were fantastic! I just wanted to say Congrats on a $75 tip! Hope you enjoy continued success.
    4 years ago
    1970-01-01T00:00:00+0000

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    MalikArslan456

    MalikArslan456

    Thank you so much
    4 years ago
    1970-01-01T00:00:00+0000

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