I cannot contact support to verify my address

JaneAbir Level 1

September 9, 2020, 2:01 pm

7

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I cannot contact support to verify my address

Hello!

I need help with address verification. Currently I live and work in the city. The address of my birthplace in the hometown of the province. I don't have electricity bill, gas bill, network cable, ..

I only have my current address. I have all the papers. Please help me how can I successfully verify.

I am in the exchange community. Verification required requires English language. I come from Vietnam. Above all my papers English. Please help me complete my profile so I can start working.

Thank you team for the feedback.

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wooseo

wooseo

Why do you want to contact with support team. if you have problem you can share here. hope it will help you

4 years ago

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JaneAbir

JaneAbir

Thank you. I was a new person. I have no experience

4 years ago

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wooseo

wooseo

you better to follow my frofil then it may help you to get some idea

4 years ago

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Beverly

Beverly

HI tranconghatinh, your documents are awaiting review. You can expect an answer for this issue within 24 hours of document submission. If it's been more than 24 hours, you should contact support to ask what issues.

4 years ago

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JaneAbir

JaneAbir

Thank you. I went ahead 2 days after seeing no response.

I have texted contact. Have not received a response.

4 years ago

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Beverly

Beverly

Hi Tranconghatinh, I have previously responded to you via Ticket #368214

When rechecking on your issue, I saw that another staff member had rejected your address document for reason: not in English

For your convenience, I have rechecked your submitted document and confirmed an exact match between your billing address and the address on your submitted document. I can understand why your address is not in English due to your billing location.

For that reason, I have approved your address document based on these findings.

Let me know if you have additional issues, you can either reply back here or create a new ticket for help.

4 years ago

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JaneAbir

JaneAbir

Thank you very much. I watched it again. The address has been verified.

4 years ago

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