sandrodrums
Level 1
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Come on, I would like to know if anyone has had this problem, I made a sale and sold something to a buyer and he demanded that I do something for him simply because he would not know how to do it, but I am not selling my support but only a material on how to do the service. Anyway I did the work for him to complete and he accepted my service and confirmed completing the purchase.1 day later I get a message from Seocheckout stating that my order has been canceled by the "ADMINISTRATOR" I ask, why can't I receive for a service that was accepted by the buyer?
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I already emailed support, but they didn't answer
[url=https://www.seoclerks.com/files/user/community/000/776/002/jetlo1739.1565277056.PNG][url=https://www.seoclerks.com/files/user/community/000/776/002/jetlo1739.1565277056.PNG][img]https://www.seoclerks.com/files/user/community/000/776/002/jetlo1739.1565277056.PNG[/img][/url][/url]
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[b][color=#ff0000] NOTE:[/color][/b] Order was canceled after 4 days, not 1 after buyer completes purchase
[url=https://www.seoclerks.com/files/user/community/000/776/002/4840693.1565277341.PNG][url=https://www.seoclerks.com/files/user/community/000/776/002/4840693.1565277341.PNG][img]https://www.seoclerks.com/files/user/community/000/776/002/4840693.1565277341.PNG[/img][/url][/url]
[url=https://www.seoclerks.com/files/user/community/000/776/002/3.1565277356.PNG][url=https://www.seoclerks.com/files/user/community/000/776/002/3.1565277356.PNG][img]https://www.seoclerks.com/files/user/community/000/776/002/3.1565277356.PNG[/img][/url][/url]
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TommyCarey
seocheckout obviously can't pay you the full amount of the order if they've just had a chargeback on their end. This means they lose the initial purchase and they also had to refund your money, which would mean they're losing 200% of the order.
Tracking fraudulent buyers isn't the easiest thing to do because anyone can register a completely legitimate account, verify it, and then use a debit/credit card that is their own but they can claim it was stolen and the banks tend to remove the recent purchases. This means it's almost impossible to track someone like this until they decide to perform these actions.
seocheckout won't refund your money if there was a fraudulent purchase because it could have been you doing the chargeback. I'm not saying it is, but people have done that in the past, and I'm not exactly sure why they do it lol.
seocheckout has a pretty extensive security system that catches most of the fraudulent purchases, but no system is perfect, and that's why we just have to take the good with the bad. There are thousands of transactions that come through this marketplace each day and there aren't many that are fraudulent due to the security set in place to protect everyone and their money. Fraudulent purchases happen on every single platform out there, it's not just here, so we all have to deal with it. SEOclerks obviously can't pay you the full amount of the order if they've just had a chargeback on their end. This means they lose the initial purchase and they also had to refund your money, which would mean they're losing 200% of the order. Tracking fraudulent buyers isn't the easiest thing to do because anyone can register a completely legitimate account, verify it, and then use a debit/credit card that is their own but they can claim it was stolen and the banks tend to remove the recent purchases. This means it's almost impossible to track someone like this until they decide to perform these actions. SEOclerks won't refund your money if there was a fraudulent purchase because it could have been you doing the chargeback. I'm not saying it is, but people have done that in the past, and I'm not exactly sure why they do it lol. SEOclerks has a pretty extensive security system that catches most of the fraudulent purchases, but no system is perfect, and that's why we just have to take the good with the bad. There are thousands of transactions that come through this marketplace each day and there aren't many that are fraudulent due to the security set in place to protect everyone and their money.
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