clerkboy3
Level 1
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This is perhaps one of the most annoying things happening here on seocheckout.
Sellers with late delivery and huge feedback and punctual sellers also with huge feedback... No distinction between them!
I'm not saying that we should allow negative feedback if the seller is late, maybe that would be too much and very strict. But at the same time, it is frustrating to see sellers, let's say with 30-40%+ late delivery and punctual sellers without that problem to be apparently on the same level...
This is especially true with cheap services...
I purchased quite a few services and too many sellers have this problem(!!!)
What about showing statistics with late delivery / total orders:
For a 500 feedback, 205 late delivery would be:
205/500 = 41.0% Late Delivery Rate
Much worse than a seller with the same feedback but only 59 late delivery, for example:
59/500 = 11.8% Late Delivery Rate
What do you guys think about this problem?
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hitmeasap
This is a great suggestion in my opinion! - Too many sellers are stating 1-2 days delivery, but in reality, most of them delivers in 2-4 days all the time, and they do this on all their orders too. - The biggest reason they state less delivery time is due to the fact that they'll get more orders by stating a lower delivery time compared to a higher one. - Sure, they do it with the risk of getting negative feedbacks too, for late deliveries, but most of these sellers have hundreds or even thousands of previous positive reviews, and most buyers doesn't care if their orders is a few hours or perhaps a day late, as long as they get what they've ordered.. And when they get what they've paid for, then they'll also leave a positive review. - So these sellers are actually using the system to benefit themselves.
I think it's unfair, unethical and it's also terrible. - Sure, I can definitely see why someone could be late with one of their deliveries, and that's just life. Things can happen. But when you deliver 5-6 or 7 orders out of 10 late.. Then you should also be punished for doing so. But that's not the fact today. - Today, literally nothing happens, except the "risk" of negative feedbacks for late deliveries, these sellers take by operating the way they do.
I would love to see some sort of indication like you've suggested. I'm not interested in working with people who's late on a regular basis and today, you'll just need to take a chance as a buyer.
Good suggestion & hopefully something like this will be implemented shortly.
Best Regards,
hitmeasap Hey clerkboy3, This is a great suggestion in my opinion! - Too many sellers are stating 1-2 days delivery, but in reality, most of them delivers in 2-4 days all the time, and they do this on all their orders too. - The biggest reason they state less delivery time is due to the fact that they'll get more orders by stating a lower delivery time compared to a higher one. - Sure, they do it with the risk of getting negative feedbacks too, for late deliveries, but most of these sellers have hundreds or even thousands of previous positive reviews, and most buyers doesn't care if their orders is a few hours or perhaps a day late, as long as they get what they've ordered.. And when they get what they've paid for, then they'll also leave a positive review. - So these sellers are actually using the system to benefit themselves. I think it's unfair, unethical and it's also terrible. - Sure, I can definitely see why someone could be late with one of their deliveries, and that's just life. Things can happen. But when you deliver 5-6 or 7 orders out of 10 late.. Then you should also be punished for doing so. But that's not the fact today. - Today, literally nothing happens, except the "risk" of negative feedbacks for late deliveries, these sellers take by operating the way they do. I would love to see some sort of indication like you've suggested. I'm not interested in working with people who's late on a regular basis and today, you'll just need to take a chance as a buyer. Good suggestion & hopefully something like this will be implemented shortly. Best Regards, hitmeasap
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