Difference Between Mutual And force Cancelation

TopSEO4you Level 1

October 5, 2016, 3:56 am

9

Write the reason you're deleting this FAQ

Difference Between Mutual And force Cancelation

Hello I want to Know Difference Between Mutual And force Cancelation
Does Force Cancelation harm Seller profile ?

Comments

Please login or sign up to leave a comment

Join

Beverly

Beverly

In addition to what Procoder said, so far as I know, force cancelling an order puts a permanent negative mark on your rating that can't be removed.

Force cancel is just an insanely powerful kill-switch that can damage your rating, so just don't use it... not ever! And, not for any reason. As said before, only use mutual cancellation option.

If a buyer is being a pain and won't agree to cancellation, you can always send a support ticket to ask for help with order cancelation.

If the staff cancels your order at your request, there are NO negative consequences.

Also, don't forget that you have the 'reject order' option as a seller, that can be used within the first 24 hours after you receive the order.

Difference Between Mutual And force Cancelation

8 years ago

Are you sure you want to delete this post?

Lynne

Lynne

Oh interesting, thanks for all this information. I am newly a seller but a long time buyer so I am not that familiar with how all the cancelling options work as a seller. I didn't know that force cancelation will leave a permanent negative mark on your account!

8 years ago

Are you sure you want to delete this post?

EliteWriter

EliteWriter

A forced cancelation should be a last resort. If you want to cancel an order, it is best to discuss it with the seller or the buyer. In such a way you can agree as to the reason or reasons why a cancelation would be best, and you can then both opt and agree on a mutual cancelation. A forced cancelation for no specific reason, and done often, could lead to account restriction if I am not mistaken. Besides if you are a seller and cannot handle an order you have the possibility of canceling it within 24 hours since it is placed.

8 years ago

Are you sure you want to delete this post?

Everett

Everett

I believe at this point everyone knows not to use the force cancelation option. Why this option still exists, we'll never know but it is probably there for those that want an immediate cancelation, like for an example, if they can no longer provide the service to their client for some unforeseen circumstance i can see why they would force cancel an order.

8 years ago

Are you sure you want to delete this post?

danigo

danigo

Mutual cancelation is mean both of buyer and seller agree to cancel this order , and for force cancelation it is mean you as seller force cancelation without buyer agreement , it is my opinion please correct it if i am wrong

8 years ago

Are you sure you want to delete this post?

ajlancer

ajlancer

Hi TopSEO4you thanks for your question. Mutual cancelation and force cancelation between both has few different on seocheckout. Mutual cancelation means you and your buyer or sell both are agree to cancel order due to any reason mutual understanding or communicating. If you request to cancel order mutually other side has 2 days time to reject cancelation or accept cancelation. Either order will cancel after 2 days automatically. And your seller or buyer profile does not effect by negative rating.

On the other hand, force cancelation only active for seller. But, cannot use this featured. If you do not want to do job for any buyer, you can cancel order forcefully anytime. And order will can instantly but, you will get negative feedback for force cancelation.

So, my suggestion, if you think to need cancel order forcefully, do not use this featured. Rather, you can use mutual cancelation or within 24 hours just after place of order, you can cancel or reject order, without negative feedback.

Regards by Ajlancer

8 years ago

Are you sure you want to delete this post?

CryptoGuru

CryptoGuru

Yes i use this very often sometimes things happen and i cannot complete or the buyer does not want to accept any replacement services. I have said many times that we need a block button for those buyers who just do not quit. I only use reject order when i have suspicion of sabotage or the buyer is acting like they don't want to pay for the service. Mutual cancelation with a detailed explanation of why usually works out well. Like Beverly said if you have a problem with a buyer or seller contact Seocheckout admin. We have some of the best people here at Seocheckout that handle all kinds of problems swiftly and with accuracy. Remember the seller or buyer also has an inbox shooting them a message may also help before losing your mind about a slow response.

8 years ago

Are you sure you want to delete this post?

Cristian

Cristian

I think I never forced canceled an order on seocheckout even though with some clients I was pretty close to losing this war. Getting myself a negative score is really not my intention, better getting that from the buyer and also getting paid than having to do it on my own.

On the other hand, I use the reject option quite a lot, I think it was the best feature that was ever implemented on this matter because it allows you to remove toxic or imposable buyer without any problems on your rating.

8 years ago

Are you sure you want to delete this post?