What happens to exisiting customers when you change subscription price?

MasterA Level 1

September 20, 2016, 5:47 pm

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What happens to exisiting customers when you change subscription price?

If I offer a subscription package and I already have customers, what happens to their subscription price when I change my price. For example, if customer A buys my service at $40 and then I increase the price to $45, will the customer keep paying $40 or will it increase to $45?

Thanks.

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MasterA

Thanks for your answer Mike. Do you know how you can track your subscriptions? I guess you know they canceled it if you stop getting orders within the time frame but is there a list of active subscribers on Seocheckout?

8 years ago

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Cristian

You can check out your active subscriptions here: seocheckout.com/manage_orders?s=subscriptions

Basically, in the seocheckout.com /manage_orders you also have a "Subscription" tab, look for it.

8 years ago

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Lynne

Oh that is interesting and something I wanted to know as a buyer because I am interested in subscribing to some services here. I was interested to know whether if the seller changes the subscription price how it would all work.

8 years ago

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RaduV

The price that he will pay will be $40 as it was in the initial subscription. You are doing the subscription to PayPal for a service that is operated through seocheckout. Unless the users are cancelling the initial subscription and reorder it on another occasion, then they will pay the new price you've set.

8 years ago

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