What should I do when I need more time for the incomplete job ?

promod Level 1

1

August 19, 2016, 8:05 pm

6

What should I do when I need more time for the incomplete job ?

I have got an order from a buyer, the total delivery time was 9 days. but after 7 days I felt that I need some extra time . I updated the order page & requested more times for the order . But the buyer is not responding . any ways what should I do now ? and I am not delivering this order because of : I had some infractions like, I was delivered order and the order was not completed.
Anybody can help me ?

Thanks in advance.

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CryptoGuru

CryptoGuru

Actually sir their is a button on your Seocheckout order that allows you to request more time. What you have to do is trigger this by clicking the tab and giving the buyer a good solid reason on why he should allow you more time to complete the order. Below i have a picture showing this tab.



If you find yourself needing more time more often than not, then you need to adjust your delivery time of that service accordingly.

1 8 years ago

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ajlancer

ajlancer

Hi soundcloud01 thanks for your question. I think you already do best one like request to buyer to make more extra time. But buyer do not response to you. Did you contact buyer by inbox? If no, contact with him via inbox and wait for him what he wants to do? or, if buyer does not come on online, you have nothing to do for extend deadline. And I think you should try to deliver order as fast as possible even deadline exceed. But, never try to deliver order without task complete. If you do so, you must get restriction or ban.

So, best suggestion contact with buyer and tell him your problem and request to extend more time.


Regards by Ajlancer

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Lynne

Lynne

The buyer would have received an email letting him or her know that there is a message on the order if you asked for an extension of time.

If the buyer has not responded then I wouldn't worry much about it. Just carry on with the order and send it when it is ready.

I've seen so many questions from sellers regarding buyers that don't respond, some order and pay and don't even give the information for the seller to get started.

These things are out of your control, you have done what you can do so I wouldn't worry about it.

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Cristian

Cristian

Here is what I would do: I would deliver the incomplete work as it is with the mention I will add the rest as soon as I finish.
Right after that I would work hard and fast to complete everything. I would also deliver the rest of the order in the order page as a plain response message.

If the buyer doesn't respond maybe you'll get lucky and finish everything before the client even review your order. When he'll get back you would have delivered everything you promised.
I did this a couple of times and I never had a problem, some buyers are more relaxed and patience than others.

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EliteWriter

EliteWriter

Since the time you sent the buyer the message to extend the deadline, did he go online?. If not he was not aware of your request. So i suggest you keep working on the order because the sooner you fin ish it the better. And here are 2 very important suggestions:
1. Never submit an order unless it is completed.
2. Try to set a completion time in the service settings that takes into account occasions such as this when you needed more time so as to avoid asking for time extensions if possible.

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