What if you have a locked account with Yahoo?

Beverly Level X³

August 30, 2013, 3:47 pm

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What if you have a locked account with Yahoo?

What if your account gets locked or hacked? Is there some way to contact Yahoo to resolve the matter?

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MikeQ

MikeQ

If your account is hacked, you can contact Yahoo, you need to provide proof of ownership, you may be asked some questions related to activities on your account..

11 years ago

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angie828

angie828

I would say you would have to contact them. How I guess I never really thought of. Go to a homepage and see what info is available I guess.

11 years ago

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Shahid

Shahid

You need to go through http://help.yahoo.com/kb/index?pag...account%20hacked for details on getting your yahoo acccount activated if it hacked.

If you are sure, it got locked by mistake, then you can look into http://help.yahoo.com/kb/index?loc...xPV2mMiMJUXf5Bd3

11 years ago

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angie828

angie828

You need to go through http://help.yahoo.com/kb/index?page=answers&y=PROD_MAIL_ML&locale=en_GB&question_box=account hacked for details on getting your yahoo acccount activated if it hacked.

If you are sure, it got locked by mistake, then you can look into http://help.yahoo.com/kb/index?loc...xPV2mMiMJUXf5Bd3

Thanks for this. I am sure that it will help someone greatly.

11 years ago

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Shahid

Shahid

No problem. Btw, you can add alternative email to account to get updates for your yahoo account

11 years ago

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Jadster

Jadster

I believe that you will have to provide proof that you are the true holder of the account by answering your security questions that you made upon making the account. That way Yahoo can confirm that you are the holder of that account and then they can help you fix your account.

11 years ago

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ricky44

ricky44

No problem. Btw, you can add alternative email to account to get updates for your yahoo account

I have an alternative account and it does work nicely for times when you can not access your email.

11 years ago

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Beverly

Beverly

I believe that you will have to provide proof that you are the true holder of the account by answering your security questions that you made upon making the account. That way Yahoo can confirm that you are the holder of that account and then they can help you fix your account.

Thank you for this suggestion. Two days ago, I checked my security questions and realized they were easily guessable and changed them so as to be more secure.

11 years ago

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Jadster

Jadster

Your welcome. I tend to make my security answers to be things that only I know so that nobody will be able to just go out and guess them randomly.

11 years ago

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sunil0021

sunil0021

I Don't have yahoo account

but going to create 1 in future.

- Sunil Bishnoi

11 years ago

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evie

evie

I have a yahoo account and this will be god for future reference. Thanks so much for the info.

11 years ago

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Yves

Yves

Your welcome. I tend to make my security answers to be things that only I know so that nobody will be able to just go out and guess them randomly.

You should be careful not to make your answers to questions so hard that even you can't remember the answer.

Otherwise, you will accidentally lock yourself out of the account if you ever need to answer them and there won't be a way back in.

10 years ago

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