How to ensure the best quality customer service

Beverly Level X³

January 16, 2014, 3:33 pm

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How to ensure the best quality customer service

There are many easy ways to ensure your customers are always happy. To keep your customers coming back for more, you will want to:

Deliver work before you deadline, or earlier if possible
Give your customer more than asked for
Always conduct yourself in a professional way
Resolve customer service issues quickly and professionally
Cater to the customer when possible (without sacrificing quality or profit)
Always be available for consultation during and after the sale (make sure to answer your messages)
Make sure your customer knows you are the niche expert and provide guidance/support as needed

These tips will result in happy customers and repeat business.

Please offer more tips to ensure best quality customer service when delivering freelance services.

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angie828

Thanks Beverly. I feel that you need to always have a professional manner no matter what. This will set you apart from others. I always too ask questions so I know what the customer wants.

11 years ago

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Carmy

Thanks Beverly. I feel that you need to always have a professional manner no matter what. This will set you apart from others. I always too ask questions so I know what the customer wants.

Very good idea, to get clarification and ask questions up front so you can pinpoint exactly what your customer wants from you.

11 years ago

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Beverly

Thanks Beverly. I feel that you need to always have a professional manner no matter what. This will set you apart from others. I always too ask questions so I know what the customer wants.

Making sure you understand what's being asked for, before you begin, will help avoid misunderstandings later on with the customer and allows you to have clear direction for what to do next.

11 years ago

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tangee

Great tips that you have provided there Beverly. Do all this and you will ensure that you have many customers.

11 years ago

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Seocheckout

How to ensure the best quality customer service

How to ensure the best quality customer service

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