LEVEL 3 to LEVEL 1

kuti101 Level 2

May 17, 2014, 12:40 am

7

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LEVEL 3 to LEVEL 1

Hello Friends,
I recently noticed that my seller level was demoted from Level 3 to Level 1. I was told User Level is automatic.
Has anyone experienced such?

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Riley

Riley

Are you prompt about responding to your buyers who send private messages? Your response time is factored into your user level.

11 years ago

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NaturalWriter

NaturalWriter

Didn't I see a similar thread?
As stated on the other one, I advise you to contact support.
You can do this HERE

11 years ago

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kuti101

kuti101

@Riley, i always respond on time to any buyer or order.
@natural Writer, i have Submitted a ticket. I was told i User Level promotion/demote is automatic.
Also, i was informed to check my account to see banned Status.

11 years ago

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NaturalWriter

NaturalWriter

Hmmm... I wouldn't have a clue.
There would have to be a reason, unless you were Level 3 before the change over...
Were you away for a time, then came back?

11 years ago

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Jadster

Jadster

This is due to them changing the user levels a while back. Many users lost their levels. Simply send a ticket to the help desk and explain your issue and they should be able to fix it.

11 years ago

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Jagger

Jagger

Recently, they updated the user levels and now new requirements are in place. Some members lost their user level and was demoted as a result. Just read the new user levels requirements to see what you need to do to bring your user level back up to what it was before. I'm sure it will be something very simple to do.

11 years ago

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karoshio

karoshio

You cannot lose your level for no reason, you must no longer meet 1 or more of the requirements.

All level requirements and relevant stats can be found here: https://www.seocheckout.com/userlevels/

Regards,
Karoshio

11 years ago

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