Can I refund after complete a order?

Applle Level 1

September 21, 2015, 2:22 pm

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Can I refund after complete a order?

hi everyone,
I'm new but an active seller her.
Recently I got some order. But I deliver a order by mistake. Then the buyer give me a negative rate.
I told him to withdraw this. But he don't know how to do.

Now will I able to refund him? what I need to do now?
(this balance is now awaiting clearance )

Applle.

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Ptv2

https://www.seocheckout.com/contact

Go To Above Page And Contact Owner

9 years ago

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anwebservices

hi everyone,
I'm new but an active seller her.
Recently I got some order. But I deliver a order by mistake. Then the buyer give me a negative rate.
I told him to withdraw this. But he don't know how to do.

Now will I able to refund him? what I need to do now?
(this balance is now awaiting clearance )

Applle.

You or your buyer can't make refund if you waiting for clearance, BUT your buyer can contact help desk here http://helpdesk.ionicware.com/index.php?/Tickets/Submit explain what happen and ask them to withdraw negative feedback and get refund from seocheckout!

Only official staff can do it for you

9 years ago