admin is not responding to any mail i send

loverain Level 1

July 1, 2015, 12:22 pm

9

Write the reason you're deleting this FAQ

admin is not responding to any mail i send

please i need help on admin issue cus admin are not responding to my mail cus all they will saw is that======
Your request (11385) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email.

both now reply please i need advice

Comments

Please login or sign up to leave a comment

Join

anwebservices

anwebservices

Just replay from your email and they will receive your message!

10 years ago

Are you sure you want to delete this post?

viewss

viewss

usually i contact support via helpdesk not direct email, they are fast respond

10 years ago

Are you sure you want to delete this post?

ssam

ssam

You must wait for some time, when you send support ticket you have option for selecting priority (Urgent,high,normal, low..), based on that you get response.

10 years ago

Are you sure you want to delete this post?

viewss

viewss

But i've done that also but no reply since the last 48hours no reply yet

are you get respond today?

10 years ago

Are you sure you want to delete this post?

dragonhunter95

dragonhunter95

Sure, with my experience , cs is very fast just try, rather trying to email admin

10 years ago

Are you sure you want to delete this post?

WebMania

WebMania

Best option to contact SC staff using this link http://helpdesk.ionicware.com/index.php?/Tickets/Submit
It may take some time & depends on no. of requests to help desk made on a specific day.

10 years ago

Are you sure you want to delete this post?