hotcontent
Level 1
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Why wasn't my free bump added to my account, even when i delivered the order before deadline?
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MasterA
Are you sure you didn’t get your bump? Please remember that the bumps won’t be added instantly and can take up to 24 hours for the bump to be added to your account. How long has it been since you completed the order? Please remember, there is also a cap of 2 free bumps per day for completing an order on time so you won’t get one for the last order if you complete 3 orders in one day. If you are 100% sure that you didn’t get the bump and you were supposed to, then I advise you to open a ticket with the Ionicware helpdesk to fix the issue. Hi Hotcontent, Are you sure you didn’t get your bump? Please remember that the bumps won’t be added instantly and can take up to 24 hours for the bump to be added to your account. How long has it been since you completed the order? Please remember, there is also a cap of 2 free bumps per day for completing an order on time so you won’t get one for the last order if you complete 3 orders in one day. If you are 100% sure that you didn’t get the bump and you were supposed to, then I advise you to open a ticket with the [url=https://ionicware.zendesk.com/hc/en-us]Ionicware helpdesk[/url] to fix the issue.
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